Shop Policies

TAX POLICY

Retail tax applies to all sales shipping to Arizona.

RETURN POLICY

Refunds

I accept returns only if the following apply.  You can return unopened items in the original packaging within 15 days of your purchase with receipt or proof of purchase. If 15 days or more have passed since your purchase, I cannot offer you a refund or an exchange.

Upon receipt of the returned item, I will fully examine it and notify you via email, within a

reasonable period of time, whether you are entitled to a return. If you are entitled to a return, I

will refund your purchase price and a credit will automatically be applied to your original method

of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact me at [email protected]

Exchanges

I only exchange goods if they are defective or damaged. In circumstances where you

consider that a product is defective, you should promptly contact me at [email protected] with details of the product and the defect.  I will email the address you can send the item you consider defective.

Upon receipt of the returned product, I will fully examine it and notify you via e-mail, within a

reasonable period of time, whether you are entitled to a replacement as a result of the defect. If

you are eligible, we will send you a replacement product.

EXEMPTIONS

Some items are non-refundable and non-exchangeable. These include: Any and all downloaded items.  This includes all ebooks project plans and templates.

SHIPPING RETURNS

To return the item you purchased, please mail it to the address in your email reply.

Refunds do not include any shipping and handling charges shown on the packaging slip or

invoice. Shipping charges for all returns must be prepaid and insured by you. You are

responsible for any loss or damage to hardware during shipment. We do not guarantee that we

will receive your returned item. Shipping and handling charges are not refundable. Any amounts

refunded will not include the cost of shipping.

DELIVERY POLICY

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your

order, we will notify you and refund you the total amount of your order, using the original method

of payment.

Delivery Location

Items offered on our website are only available for delivery to addresses in the 48 United States.  Any

shipments outside of the United States or located in Hawaii or Alaska are not available at this time. 

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are

estimates and commence from the date of shipping, rather than the date of order. Delivery times

are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [15]

business days of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship on [Sundays].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery,

and the items ordered. Products may also be delivered in separate shipments.

Delivery Instructions

[You can provide special delivery instructions on the check-out page of our website.]

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how

much your order will cost, simple add the items you would like to purchase to your cart, and

proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be

advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at [email protected]

Questions

If you have any questions about the delivery and shipment or your order, please contact me at

[email protected]